PORTLAND PRESSROOM
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TFWA Asia Pacific
At the 2025 TFWA Asia Pacific Conference, three sessions brought travel retail delegates some insights into three diverse and relevant areas for their businesses: the latest tech developments, where retail is (or should be) heading, and the types of leadership as examined through the lens of an orchestra conductor.
12 May 2025
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How have passengers’ retail expectations changed since the Covid-19 pandemic?
In Passenger Terminal Today, Ibrahim Ibrahim, Managing Director at Portland Design, warns that airport retail is facing a structural crisis. Despite rising passenger numbers, non-aeronautical revenue is stagnating. Ibrahim calls for a bold rethink, urging airports to move beyond transactional models and create emotionally engaging, experience-led spaces that meet the evolving expectations of today’s travellers.
10 February 2025
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Terminal A at Newark Liberty Airport awarded 5-Star Airport Terminal Rating
Terminal A at Newark Liberty International Airport has been awarded the highest global 5-Star Airport Terminal Rating from Skytrax, the international air transport rating organisation.
19 March 2024
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Centralny Port Komunikacyjny (CPK) transport hub in Poland
Portland named retail design partner for €8 billion Polish airport and transport interchange.
10 January 2023
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The Future Healthcare Experience: Lessons from Retail
At the European Healthcare Design Congress, Ibrahim Ibrahim, Managing Director at Portland Design, explored how healthcare can evolve by adopting retail strategies. In his talk, The Future of Healthcare Experience, he highlighted how changing consumer expectations are driving more personalised, emotionally engaging care environments.
3 July 2025
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Portland Design hails ‘journey of surprises’ at Newark Liberty Airport Terminal A
The new $2.7 billion Terminal A at Newark Liberty International Airport is officially open for operations. The state-of-the-art facility features “an immersive digital journey” and “elevated passenger experience”.
5 December 2022
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Paddy Gamble Joins Portland as Head of Data & Analytics
Portland Design is delighted to announce that Paddy Gamble has joined the team as Head of Data & Analytics, a key new role that marks a significant step forward in the firm’s ambition to deepen its data-driven placemaking capabilities.
17 June 2025
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Ibrahim Named Honorary Visiting Professor At Welsh School Of Architecture
Ibrahim Ibrahim, Managing Director of Portland Design, and Member of the ACROSS Advisory Board, has been appointed Honorary Visiting Professor at the Welsh School of Architecture (WSA), part of Cardiff University.
20 May 2025
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FX Design Awards 2023
Delighted that our project FOUNDRY Eastbourne has been shortlisted for this year's FX Design Awards in the ‘‘Mixed Use Development" category.
Insights on Air
FUTURE READY RETAIL
DESIGNING FOR AUTONOMY, RESILIENCE AND CONNECTION
IS YOUR BUSINESS FUTURE-PROOF?
HOW TO BUILD A COFFEE BRAND
FUTURE READY RETAIL
INSIGHTS ON SCREEN
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INSIGHTS ON SCREEN *
ACI Europe Commercial and Retail Conference
This interview with Ibrahim Ibrahim, keynote speaker at ACI Europe’s recent Commercial and Retail Conference, tackles the bold thinking airports and travel retailers need to thrive in today’s fast-moving retail world. From building a culture of innovation to embracing technology and creating experiential, data-driven spaces, Ibrahim shares practical insights and challenges the industry to rethink how it connects with the modern “transumer.”
Future Ready Retail:
The Ibrahim Ibrahim Interviews
This interview series between Peter Marshall from TRUnblocked and Ibrahim explores how airports, travel retailers, and brands must adopt a new mindset to stay relevant in a rapidly evolving industry. It challenges traditional approaches by advocating for experiential retail, behaviour-based segmentation, and deeper passenger connections as commercial imperatives.
